Return Policy

Our products are of the highest quality. There may be some slight variation in size or design of the sweaters. Each order is thoroughly checked before it is shipped out to ensure quality and accuracy.

We will be glad to exchange any of our products for a different size or style; however the shipping and insurance costs must be paid by the customer. The product must be delivered unused, unworn, and with the original tags and packaging. The customer must notify CurlingSweaters.com by email, before the item is sent back.  

Refunds are only available on DEFECTIVE merchandise.

Shipping Policy

Our products are shipped to locations in Canada, the US and around the globe by CANADA POST. Shipping is normally via Ground transportation and takes approx. 5-15 business days depending on location. We are not responsible for any delays in shipping including: delays in customs clearance, security measures at US/Canada border, extreme weather conditions, and/or seasonal peaks. We are not responsible for any shipping delay beyond our control.

Shipping prices are based on the weight/size of the product and the shipping destination. We do not charge any handling/packaging fees.

 

Privacy Statement

We do not automatically record information regarding the domain or e-mail address of any web site visitor. We only collect the e-mail addresses of those individuals who communicate with us via e-mail. The information we collect is the aggregate information on the pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used internally and then discarded. This information is used to improve the content of our Web page, to customize the content/layout of our site and to contact consumers for marketing purposes.

If you do not want to receive e-mail from us, please let us know by sending an e-mail, calling or writing.

 

Terms of Use Statement

You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.

 

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